Call Tracking

Offline results.
Online analytics.

Call Tracking and Reporting for the Medical Practice

If a patient, or prospective patient, contacts your practice during or after engaging your site or via one of the many campaigns running on your behalf, do you accurately know how they found you? Are you interested in what current and prospective patients are saying when they do call? Or perhaps what kind of services your reception desk is providing?

Tivilon Health created a new call tracking offering from the ground up to make sure it met the needs of our medical practice clients. We can track the success of each call and show you the return on investment of an online advertising campaign, whether it be on search engines, Facebook, or other means.

Tivilon Health’s call-tracking software allows you to record your incoming calls and play them back for attribution as well as education for your staff.

Features:

  • Setup Numbers Instantly

You can configure a new call tracking number in less than a minute. 

  • Call Tracking Everywhere

Measure phone call conversions from your search, digital, and offline marketing campaigns – including PPC keywords.

  • Record Phone Calls

Call recording makes it easy to qualify leads, coach your staff, and improve customer service. Easily review and annotate your phone calls.

  • Visitor & Keyword Call Tracking

Our call tracking software can reveal which campaigns, websites, and search keywords are driving phone call conversions. With visitor timelines, you can see your customer's journey through your website. Call conversion data feeds directly into Google Analytics and then into Google Adwords so you can track phone calls as conversions.

  • Static & Offline Call Tracking

Increase your marketing ROI by identifying the marketing channels that make your phone ring. Measure the phone leads you receive from your offline marketing efforts, including direct mail, newspaper, radio, TV, and printed brochures. Learn more about your patients and your campaigns so you can be even more effective in your marketing efforts.